Order and delivery terms

General
These Order and Delivery Terms concern the web shop of Cutrin Oy. All orders are subject to these Order and Delivery terms and the General Resales Terms and Conditions by Cutrin Oy, valid at the time.

Customer account
In order to place an order, the customer has to have an account with Cutrin Oy. In case the account does not yet exist, it has to be opened prior to placing an order. An account can be registered at the web shop or by contacting the customer service of Cutrin Oy.

Personal data
All personal data shall be treated confidentially.

Placing the order
The order will be placed at www.cutrin.fi

Prices
The prices are in EUR and without VAT (value added tax). Delivery cost will be added, if applicable. Web shop offers vary from time to time and are valid for new orders.

Payment Methods
Credit customers receive an invoice with a payment term of 30 days. Cutrin Oy reviews credit information of the customer prior to granting credit. Customers with no credit will receive their order by cash on delivery.

Shipping
Shipping method is Posti Express Business Day, in which products are delivered as a parcel, in a trolley or on a pallet by 2 pm. on a weekday. Orders for customers with no credit are delivered as a cash-on-delivery parcel to a post office.

Delivery Costs
Orders with a total value exceeding 120 EUR (VAT 0%) are exempted from delivery costs. Orders totaling less than 120 EUR (VAT 0%) will carry a delivery cost of 12.90 EUR (VAT 0%).

Delivery Period
Delivery period is 2-4 working days under normal circumstances, but the aim is to deliver between one (1) and three (3) weekdays after the order has been placed.

Complaints
Eventual complaints concerning the order have to be made within seven (7) days after the receipt of the delivery.

All rights reserved © CUTRIN 2017